At HendamWorld, we strive to ensure customer satisfaction by providing a smooth shopping experience. If you need to cancel your order, please review our cancellation policy below.
1. Order Cancellation
- You can cancel your order within 3 hours after placing it, provided the order has not yet been processed or shipped.
- Once an order has been processed or shipped, cancellation will no longer be possible, and you will need to follow our [Return Policy] to request a return or refund.
2. How to Cancel an Order
To cancel your order:
- Contact us at [Your Email] or [Your Phone Number] with your order details.
- If the cancellation request is made within the allowed time frame and the order has not been processed, we will confirm the cancellation and issue a refund to your original payment method.
3. Refund for Cancelled Orders
- If your cancellation is approved, a full refund will be issued to the original payment method within [number] business days.
- If you paid for shipping, these costs may be refunded only if the cancellation occurs before the order is shipped.
4. Late Cancellations
If you attempt to cancel an order after it has been processed or shipped, we will not be able to cancel the order. You will need to refer to our [Return Policy] for details on how to return the item after receiving it.
5. Subscription Cancellations (If applicable)
For any recurring subscriptions or services:
- You can cancel your subscription at any time by accessing your account settings or contacting us directly.
- Cancellations will take effect at the end of the current billing cycle. No refunds will be issued for partial months or unused services.