Privacy Policy

At Hendam World, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when using our app.

1. Information We Collect

• Information You Provide Directly: When you create an account or make a purchase, we may ask you to provide personal information such as your name, email address, postal address, and phone number.
• Information Collected Automatically: When you use the app, we may collect information about your device, IP address, usage data (e.g., pages visited, time spent in the app, actions taken).

2. How We Use the Information

We use the information we collect for the following purposes:

• To enhance user experience and provide technical support.
• To process orders, handle shipping, and deliver products or services.
• To communicate with you via email or notifications about updates, offers, and promotions.
• To comply with legal obligations and ensure the security of our users.

3. Sharing Information

We do not sell or share your personal information with third parties except in the following cases:

• When we share information with service providers who assist us in operating the store, such as shipping companies, payment platforms, and technical service providers.
• When required by law or in response to a legal request from authorities.

4. Data Protection

We use technical and administrative measures to protect your personal data from unauthorized access, loss, or alteration. However, no online security measures can guarantee complete protection.

5. User Rights

You have the right to access, update, or delete your personal information through your account settings in the app. You may also opt-out of receiving marketing or promotional emails at any time.

6. Cookies Policy

We use cookies to improve your experience, such as remembering your preferences and providing personalized content.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through an in-app notification.